Payment Terms & Conditions

1. General

These payment terms and conditions (“Terms”) govern the payment arrangements between the customer (“Customer” or “you”) and Edit Hair and Skin Clinics Pvt Ltd (“Clinic,” “we,” “our,” or “us”). By availing of our services, you agree to these Terms.

2. Payment Methods

We accept the following payment methods:

– Cash

– Credit/Debit Cards (Visa, MasterCard, etc.)

– Online Banking

– UPI/Wallets

3. Payment Schedule

– Full payment is required at the time of service unless other arrangements have been agreed upon in writing.

– For package treatments, payment must be made in full before the commencement of the first session unless otherwise specified.

4. Late Payments

– An interest charge of 2% per month will be applied to any outstanding balance that is not paid within 30 days of the due date.

– The Clinic reserves the right to suspend or terminate services for any account that remains unpaid past the due date.

5. Refunds and Cancellations

– Single Treatments: Refunds are not available for single treatments completed.

– Package Treatments: If you choose to cancel a package treatment plan, any refund will be pro-rated based on the treatments already rendered up to the cancellation date. A 10% administration fee will apply.

– Cancellations: Any cancellation must be made at least 24 hours in advance. No refund will be provided on cancellation of special rate packages.Late cancellations or no-shows may incur a fee equivalent to 50% of the scheduled service.

6. Discounts and Promotions

– Any discounts or promotional offers are subject to the terms and conditions of that specific promotion.

– Discounts cannot be combined unless explicitly stated.

– Promotions are subject to change or withdrawal without prior notice.

7. Invoices

– All invoices will be sent electronically to the email address provided during registration.

– It is the Customer’s responsibility to ensure that the contact information provided is current and accurate.

8. Dispute Resolution

– If you have any questions or disputes regarding your bill, please contact our billing department within 14 days of the invoice date.

9. Liability

– The Clinic is not liable for any bank charges, including but not limited to overdraft fees, chargeback fees, or foreign transaction fees, incurred by the Customer.

10. Governing Law

– These Terms are governed by and construed in accordance with the laws of the country in which the Clinic operates and subject to Mumbai Jurisdiction only . Any disputes arising from these Terms will be resolved through binding arbitration.

For any questions regarding these payment terms and conditions, please contact our customer service at Support@assureclinic or 9586122444